Memorial Hospital

Patient Relations at Memorial Hospital

Partners in Your Care

Memorial Hospital offers a variety of resources to help you navigate the health care system and find information or support. 

  • Billing & Financial Assistance: We’re here to help with your billing and financial assistance questions. Please contact us through MyChart, the MaineHealth patient portal, or call 1-866-804-2499 (toll-free) Monday through Friday: 8 am – 4:30 pm.
  • Cost Estimates: To request a cost estimate for health care services, contact us through MyChart, the MaineHealth patient portal, or call 1-866-804-2499 (toll-free) Monday through Friday: 8 am – 4:30 pm.
  • Case Management - Case managers assist patients and their families as they transition from hospital to home or another health care facility. We meet with patients to discuss health and social service needs and coordinate referrals to community services. Call 603-356-5461 for more information.
  • Patient Navigation - Our breast health navigators help breast cancer patients understand treatment options and connect them with financial and community support resources if needed. Call 603-356-5461 for more information.
  • Patient & Family Advisory Council: Our Patient & Family Advisory Council works to improve patient safety, care quality and the overall patient experience at the hospital.

Patient Rights & Privacy

Learn more about your rights and responsibilities as a patient of Memorial Hospital and its practices.