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Commitment to Quality and Patient Safety

We are committed to transparency and the opportunity for patients and their families to make informed decisions about their healthcare.

Partnering With You for Patient Safety

Your safety is our number one focus. We know that our commitment to patient safety will also result in the highest quality of care for our community. By taking part in your own care, you can help the members of your healthcare team keep you safe by:

  • Understanding you will be asked regularly during your stay to verify your name and date of birth. This verification is critical to ensuring patient safety. 
  • Letting all of your healthcare team know what medications you have been taking, including prescription drugs, over-the-counter medications, herbal and vitamin supplements, natural remedies and recreational drugs.
  • Letting all of your healthcare team know of any allergies you may have to any medications, anesthesia, foods, latex products, etc.
  • Making sure your healthcare team checks your hospital identification bracelet before they give you any medications.
  • Many people may enter your room, from doctors and nurses to aides. If you are unsure of who they are ask them to identify themselves. All hospital employees wear identification badges.

If you have questions about your care, or would like to provide us with a suggestion or observation about your experience, we welcome your comments. Please contact our Quality and Patient Safety Department at 207-744-6134.

Latest News

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Drive-through Flu Shots Available at MaineHealth Care at Home
MaineHealth Care at Home (MHCAH) will be offering drive-through flu shots for all community members at their Saco location at 15 Industrial Park Rd.
Franklin Community Health Network offers flu clinics
Franklin Community Health Network is offering drive-up flu clinics in October for adults on the Franklin Memorial Hospital campus and via mobile outreach by the Healthy Community Coalition. No appointment is required.
Physicians Join Maine Medical Partners
Maine Medical Partners announces the following new hires.
Getting a Flu Shot has Never Been More Important
PBMC, WCGH and Belfast Public Health Nursing combine to offer 40 flu clinics.