Homeless HealthPartners

Homeless HealthPartners is a Maine Medical Center program that provides outreach, engagement and medical care coordination services to Portland patients experiencing and at risk of homelessness. Homeless HealthPartners works collaboratively with Preble Street and Greater Portland Health to fully engage patients, and improve quality and access to care.

Homeless HealthPartners is a partner of Maine Medical Center–Preble Street Learning Collaborative, which seeks to engage inter-professional learners in the care of underserved patients through the provision of low-barrier health services.

Homeless HealthPartners helps at-risk patients get the care they need to stay healthy by:

  • Gaining access to primary care services in the community
  • Referring to specialty medical, behavioral health and social service providers
  • Working with care providers across the health system
  • Reducing use of emergency departments for needs better met in the outpatient setting
  • Identifying needs, gaps and capacities in the health system as they relate specifically to Portland's homeless population

Who is involved in Homeless HealthPartners?

Homeless HealthPartners works with the following entities:

  • Brighton Medical Center
  • City of Portland
  • MaineHealth Accountable Care Organization
  • MaineHealth Care at Home
  • Maine Behavioral Healthcare
  • Maine Medical Center–Preble Street Learning Collaborative
  • Maine Medical Center Department of Care Management
  • Maine Medical Center Department of Medical Education
  • Maine Medical Partners and MMP Population Health
  • Greater Portland YMCA
  • Tufts University School of Medicine
  • University of New England Schools of Social Work, Medicine and Pharmacy
  • University of Southern Maine School of Nursing

What does Homeless HealthPartners do?

Patients are referred to Homeless HealthPartners by the Preble Street Learning Collaborative, Preble Street, Greater Portland Health, Maine Medical Center, Maine Medical Partners, and MaineHealth service providers. Services are intended to be easy to access, short-term and focused on engaging in medical care.

Homeless HealthPartners is a mobile and flexible program, which allows case managers to meet patients in the community, hospital, emergency department, shelter, soup kitchen or at their doctor’s office. Case managers can provide the following services:

  • Coordinating patient care across the healthcare and social service system
  • Accompanying patients to medical and behavioral health appointments
  • Connecting patients to transportation and prescription assistance programs
  • Referring patients to community-based services
  • Advocating with and on behalf of patients to ensure needs are met

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