Staff Education

Staff Education

The MaineHealth Education and Training Program is dedicated to helping you build your staff's competencies around patient-centered communication.

We can create customized educational opportunities for your staff including short workshops, day-long trainings, brown bag lunch sessions, web-based learning and more. Topics include:

• Wellness & Health coaching certification
• Health Literacy & Plain language writing
• Writing patient education materials
• Finding reputable health information online
• Writing patient-centered letters
• Health numeracy and communicating numbers
• Risk communication
• Using teach-back
• Stress reduction for patients and staff. Our mindfulness-based stress reduction expert can share ways to reduce stress in the workplace and at home with you. This can help to improve staff satisfaction and patient experience.
• Behavior change strategies. Learn more about way to engage your patients in making healthy lifestyle changes.  Our staff are trained in evidence-based behavior change strategies such as the health belief model, stages of change, and theory of planned behavior.  
• Advance care planning.