During the first month of the program, the Fellow meets individually with members of the senior leadership team to learn about their roles and responsibilities to identify potential projects.
The Administrative Fellow becomes a member of the senior leadership team for the duration of the program and attends weekly executive meetings including: President’s Council, Service Line Executive Council, Individual Service Line Leadership, and Clinical Services Quality Council.
The Fellow is invited to monthly MMC Board meetings and rotates through Board committee meetings.
Individual Meetings with Senior Leadership
The Executive Vice President and COO meets bi-weekly with the Fellow to discuss fellowship projects, relevant hospital news and events, and advise on post-fellowship careers.
The Fellow is paired with a senior leader of their choosing to serve as an executive mentor. Mentors monitor the Fellow’s projects, recommend professional development opportunities, provide quarterly reviews, and are actively involved in the post-fellowship career search.
Fellows may identify hospital areas in which they would like to gain first-hand experience through clinical shadowing.
The Administrative Fellow is encouraged to present work throughout the year, culminating in a year-end presentation to the President & CEO and senior leadership.
Health System Strategy
Fellows are invited to attend meetings at MaineHealth and observe system-level initiatives and projects.
Fellows will complete 8 to 12 major projects focused on a variety of topics including: finance, process improvement, public health, clinical operations, strategic planning, and project management.
Michael Arsnow, MBA, MHA (2019-2020)
Michael Arsnow earned his bachelor’s degree from Bates College in Biochemistry with a focus in pre-medical, and population health studies. While at Bates, Mike developed an interest in community based healthcare working with physicians and community representatives to open and volunteer at a free clinic in Lewiston, Maine. This experience guided Mike to a career in healthcare management during which he worked with community hospitals in North Central Massachusetts to improve the wrap-around services provided to behavioral health patients. In an effort to expand his understanding of healthcare systems and management, Mike pursued a Master’s in Business Administration and Master’s in Health Administration at Cornell University. As a graduate student, Mike engaged in practical consulting work with healthcare organizations and medical device manufacturers working on projects that focused on consumer behavior and workforce strategy. Mike is excited to continue building his experience in community health services and hospital operations during his fellowship at Maine Medical Center. Mike is happy to be back in Maine where he enjoys hiking, biking, eating lobster, and working on his Maine accent.
Aaron Ledbetter, MPP, MHSA (2018-2019)
Aaron Ledbetter is from Westborough, Massachusetts and completed his undergraduate degree at Allegheny College where he earned his Bachelor of Arts in History. Aaron worked for several years in consulting, focused on mergers and acquisitions at a boutique Boston-based firm. He went on to earn his Master of Health Services Administration in Health Management and Policy from the University of Michigan School of Public Health and his Master of Public Policy from the Gerald R. Ford School of Public Policy. During graduate school, Aaron worked at the Economic Growth Institute, providing Michigan manufacturing firms with strategic guidance. He interned at UMass Memorial Medical Center as a Graduate Population Health Reporting and Analytics Intern in the Office of Clinical Integration. In this role, he led collection and data analysis efforts for 300 physicians under the BCBSMA Alternative Quality Contract and built automated reporting packages to assist senior management staff in their decision making. In his free time, Aaron enjoys playing ice hockey, traveling, cooking and college football.
Katie Mauro, MHSA (2017-2018)
Katie Mauro currently serves as Strategic Planning Manager for MaineHealth, responsible for facilitating and supporting strategic planning processes, growth initiatives and competitive market analysis across the MaineHealth system. Katie is passionate about creating a sense of community by crafting goals and plans that inspire as well as align with the values of the organization, its employees, physicians and patients. Prior to joining the strategic planning team, Katie completed her Administrative Fellowship at Maine Medical Center working on operational and strategic projects under the leadership of the COO. She also has worked at Oakwood Hospital, now part of Beaumont Health, as Health Promotion Coordinator. She has served as an AmeriCorps member in the Detroit area, assisting enrollment in the Health Insurance Marketplace and Medicaid. She developed a deeper understanding of health disparities and worked closely with clinical and non-profit leaders. She received her Master in Health Services Administration from the University of Michigan School of Public Health, and is an alumna of the University of Michigan College of Literature, Science, and Arts. She is also a steering committee member of Maine Medical Center Emerging Leaders and a member of the American College of Healthcare Executives.
Maria Tkacz, MHA (2016-2017)
Maria Tkacz currently serves as a Project Manager within the Center for Performance Improvement, where she is engaged in quality and safety initiatives. She recently presented a poster of her work focused on the Women’s Health and Children’s Health Service Lines at the Health Systems Process Improvement conference (HSPI). As a fellow, Maria gained invaluable insight into a wide range of hospital and system-level operations and initiatives. She had the opportunity to spend significant time learning from seasoned leaders during meetings, while collaborating on projects and as a mentee. She also received her Lean Six Sigma Green Belt Certification as a fellow. Maria’s impactful experiences and lessons learned served her well in transitioning to her next role at MMC. Prior to her fellowship, Maria received a Master of Healthcare Administration at the University of Minnesota and a Bachelor of Science in Biological Anthropology and Psychology at Northwestern University.
Joe East, MS, MHSA (2015-2016)
Joe East is currently the Manager of Patient Access and Flow leading OneCall Central, MMC’s patient placement and transfer center. He is responsible for advancing patient flow related initiatives at the hospital. Joe works closely with nurse, physician, and administrative leaders of all levels to make advances toward Maine Medical Center’s shared goals of all patients being in the right spot for their care needs without having to wait. Joe’s background is in industrial engineering and healthcare administration. He is passionate about making data driven decisions, centered on common values, as he believes these are key to advancing care and operations in complex healthcare organizations. While Joe is “from away” as Mainers say, Portland and the surrounding region are a terrific place to live and work – the communities, food, and accessibility to oceans, lakes and mountains are a fantastic place to be. Prior to MMC, Joe received a Bachelor of Science in Biology from Michigan Technological University and his Master of Health Administration and Master of Science in Industrial and Operations Engineering from the University of Michigan.
Zander Abbott, MBA (2013-2014)
Zander Abbott was the first MMC administrative fellow is 2013 – 2014 and is currently the Vice President of the Women’s Health and the Children’s Health Service Lines at MMC and the Vice President of the MaineHealth Pediatric Service Line. During his year as the fellow at MMC, Zander had the opportunity to work on projects related to length of stay reduction, development and construction of an outpatient pharmacy, and emergency response to special infectious diseases such as the Ebola outbreak that occurred during his time as the fellow. The access to senior leaders and mentors during the fellowship helped position Zander for his continued career at MMC and he still stays very involved in the fellowship program. Prior to MMC, Zander received his Bachelor of Arts in Mathematics from Bowdoin College and his Master of Business Administration from Boston University’s Questrom School of Business.
About Maine Medical Center
Incorporated in 1868, Maine Medical Center is the state’s largest medical center, licensed for 637 beds and employing more than 8,700 people.
Maine Medical Center is the flagship hospital of MaineHealth, a health system providing comprehensive clinical care to central, southern, and western Maine and eastern New Hampshire.
MMC is Maine’s only academic medical center via a partnership with Tufts University School of Medicine.