NORTH CONWAY, NH – Matthew Dunn, DO, FACEP has been named Memorial Hospital Chief Medical Information Officer (CMIO), ahead of Memorial’s upcoming conversion to the new Epic/SeHR (shared electronic health records) system in late 2018. Epic/SeHR is the multi-million dollar technology investment that will give Memorial’s patients one electronic health record across all of the hospital’s departments and across the entire MaineHealth system.
The CMIO is responsible for supporting the implementation and optimization of clinical information systems that assist clinicians in the delivery of patient care. In this role, Dr. Dunn will represent the needs and requirements of the medical staff and serve as an advocate of management in promoting the use of information technology in the clinical setting. He will also work closely with MaineHealth Information Services to translate clinical requirements into system specifications and to promote adoption of clinical systems throughout the enterprise.
Dunn is an emergency medicine physician and in 2017 was named medical director for the emergency department. This new role is additional acknowledgement of his talents and contributions to the organization. “We are fortunate to have such a talented and experienced doctor,” stated Chief Medical Officer Ray Rabideau. “His combination of skills, both clinical and technical, is a valuable background to have for this role. Our roll out of Epic will have a profound impact on patient experience here at Memorial so having Matt in this role will put us on a good trajectory for the work to come.”
Dr. Dunn grew up in the area and originally worked at Memorial nearly 20 years ago as a phlebotomist in the lab. He returned to the valley in 2014 after spending nearly a decade in the Albany region of New York. He worked primarily at Glens Falls Hospital - a medium sized community hospital with 410 beds and 28 outpatient practices. He started to get involved in IT in the ED while working there. In 2010, he became the CMIO of that organization as they were beginning the selection process for an ambulatory system for their outpatient practices, eventually selecting Epic.
Dunn shared about his experience in converting to Epic in that position, “In an 11 month timeframe we installed full ambulatory Epic. We were completely paper based prior to Epic and each office had a different workflow that we attempted to streamline in the build process.” After the conversion, the facility saw improved coding and billing practices in addition to the benefits impacting patient experience and quality made possible by one patient having one medical record across the facility.
Dr. Dunn is already working with Memorial’s IS Governance Council and the MaineHealth IS team to start the design and analysis phase of the hospital’s Epic/SeHR installation.
For more information, go to www.memorialhospitalnh.org.
About Memorial Hospital
Memorial Hospital is a not-for-profit 25-bed Critical Access Hospital located in North Conway, NH, and is a member of the MaineHealth family. Its hospital services include a 24-hour emergency department, surgery center, clinical laboratory, heart health & wellness programs, family birthing center, sleep center, oncology, chemotherapy and infusion services and the Miranda Center for Diabetes. Physician practices include primary care and family medicine, women's health, orthopedics and sports medicine. The Merriman House, a 45-bed nursing home specializing in Alzheimer's and other memory disorders, is also located on the hospital campus. Together, our staff and providers are committed to meeting the health needs of the Mt. Washington Valley and surrounding communities by collaborating with community partners in the delivery of accessible, comprehensive, compassionate, and quality health care.