Valerie Wilson had developed a urinary tract infection that would not go away. By the morning of Sunday, Jan. 26, she was miserable and couldn’t wait another day to seek medical attention. The on-call physician at her primary care office told her to visit Maine Medical Center’s urgent care clinic, Brighton First Care, because the emergency-trained clinicians there had access to all tests needed to figure out what was wrong and how to treat it, even on the weekend.
“It was a perfect experience,” Wilson said. “Things were explained to me very well. The testing was done. It couldn’t have been a more pleasant experience.”
For years, Brighton First Care has been there for patients like Wilson, providing treatment for conditions that are not life-threatening but do need prompt attention from 9 a.m. – 8 p.m. seven days a week. Now, the clinic is getting a name that does a better job explaining what happens in the Brighton Avenue facility – Maine Medical Center Urgent Care Plus.
“Many people have assumed that they need to go to Maine Medical Center’s emergency department to receive prompt care from emergency-trained clinicians,” said Rebecca Bloch, MD, the medical director of Maine Medical Center Urgent Care Plus. “What they may not realize is that many of the same clinicians work at both facilities, and the wait time at Urgent Care Plus is typically shorter because patients’ care is not as complex.”
Maine Medical Center Urgent Care Plus also is expanding the hours of its imaging capability, so that x-rays, CT scans and ultrasounds also will be available at the facility from 9 a.m. 8 p.m., seven days a week, 365 days a year.
Patients whose conditions are serious should still go to Maine Medical Center’s emergency room. But for patients like Wilson, who was able to leave with not only the proper prescription for her condition, but advice on an over-the-counter treatment that could help relieve additional symptoms, Maine Medical Center Urgent Care Plus is the right call.
“I would recommend this facility and the folks who work there to anybody,” Wilson said.
You can learn more about Maine Medical Center Urgent Care Plus at mmc.org/urgentcareplus