Who We Are

Pen Bay Medical Center is a not-for-profit, Top Rural and Leapfrog Straight A Safety Score Graded Hospital and the largest community hospital in Midcoast Maine. Pen Bay Medical Center operates as a family of services that also includes Pen Bay Physicians & Associates, Quarry Hill Retirement Community, the Knox Center and the Sussman House. Through these organizations, and with a staff of more than 100 outstanding physicians and more than 1,500 healthcare professionals, we are able to provide the people of Midcoast Maine with a continuum of both routine and specialty patient-centered medical services. Pen Bay Medical Center is a member of Coastal Healthcare Alliance and the MaineHealth system.

Members of the media or press, please visit our news page for more information.

Our Mission, Vision, Values

Our Mission

Pen Bay Medical Center is a community healthcare system dedicated to caring for the sick and injured and to improving the health and quality of life of the people of Midcoast Maine.

Our Vision

Pen Bay Medical Center will provide exceptional care that contributes to our community members being among the healthiest in America.

Our Values

In 2017 Pen Bay Medical Center and all MaineHealth member hospitals adopted the same set of shared values across the system.

Patient Centered:  We partner to serve the needs of our patients, families and our community.

Integrity:  We practice the highest ethical standards by doing the right thing at the right time for the right reason.

Respect:  We treat all people with courtesy, dignity and fairness and recognize each individual for his / her unique talents.

Excellence:  We commit to being the best and delivering the best at all times.

Ownership:  With initiative and pride we take responsibility for the quality, safety and cost of the care and services we deliver.

Innovation:  We value intellectual curiosity, creativity, critical thinking and cutting-edge knowledge. 

 

About Pen Bay Medical Center

Partners in Care Council

Patient and Family Centered Care is all about working as a team with patients, family members and caregivers where all members are important and safety and open communication are guiding principles. Pen Bay Medical Center is a community healthcare provider delivering a wide range of healthcare services to our friends, neighbors, co-workers and especially our families. The interest and involvement of our community is essential for us to providing the finest care a few miles from home.

Pen Bay Medical Center has been committed to a patient- and family-centered approach to care in since 2010. At that time, a patient and family advisory council was formed to give patients and families a voice in decisions affecting patient care and family experiences at Pen Bay Medical Center. The Pen Bay Partners in Care Council (PBPCC), serves to highlight the partnership between patients, families and our hospital.

The Council meets monthly, and includes community representatives from Knox and Waldo County as well as liaisons from Pen Bay Medical Center. In the past few years, the council has had an important role making changes at Pen Bay Medical Center, including: suggestions for improving the patient billing experience, improvements in the Emergency Department and increasing healthy food choices in vending machines.

Collaboration

better. together.

With the introduction of the Pen Bay Medical Center/Waldo County General Hospital collaboration, first announced at the end of 2014, a new era in the delivery of quality care close to home has begun. As of December 1, 2015 Pen Bay Medical Center and Waldo County General Hospital began operating as one healthcare system with a shared logo. Each center remains the same, we’re simply offering our shared services and programs to the entire region through a new company named Coastal Healthcare Alliance.

Integrated means efficient.

Since the beginning of the PBMC/WCGH collaboration process, we have successfully integrated more than 70 clinical and non-clinical programs. These consolidated programs help us provide high-quality, specialty care to our friends and neighbors in a more efficient way. Which means your safety net just got even stronger.

Two centers. One system.

In many ways, we are at the forefront of healthcare in the state of Maine. Thank you for trusting us with this process. The unification of the two systems in the Midcoast will strengthen the network and provide access to the best healthcare the region has to offer. Becoming one system in an alliance for a healthy Midcoast allows us to work better together for each and every patient—and family—we provide care for.

For more information, please visit our collaboration page. 

Governance

Coastal Healthcare Alliance

better. together.

Pen Bay Medical Center and Waldo County General Hospital officially begin operating as a unified system under the legal name of Coastal Healthcare Alliance on December 1, 2015.  Each center remains the same, we’re simply offering our shared services and programs to the entire region.  This collaboration allows us to enhance patient care, control the rising cost of healthcare and improve the health of people in the communities we serve.

Since the beginning of the PBMC/WCGH collaboration process in the fall of 2014, we have successfully integrated more than 70 clinical and non-clinical programs. These consolidated programs help us provide high-quality, specialty care to our friends and neighbors in a more efficient way.

Thank you for trusting us with this process. Becoming one system in an alliance for a healthy Midcoast allows us to work better together for each and every patient—and family—we provide care for.

Please click here to view our board members.

Awards & Recognition

History

In the fall of 1901, nine physicians, with the help of public subscription, purchased the ‘Fessenden-Stakpole Homestead’ on the corner of Maple and White streets in Rockland. For $3,000 they bought the house and equipped it as an 11-bed hospital. This was the beginning of the Knox County General Hospital.

In 1959 and 1969, extensive renovations and additions brought the number of beds up to 89. Also in 1969, officers from Camden Community Hospital and Knox County General Hospital formed the Penobscot Bay Medical Center Corporation.

On Oct. 5, 1975, Penobscot Bay Medical Center opened its doors as a modern, 106-bed acute care facility. In June of the following year the former Knox County General Hospital began operations as the Knox Nursing Home, a 44-bed intermediate care facility. In August, 1976 the Physicians Building adjacent to PBMC was completed, providing office space near the hospital for PBMC physicians.

In 1982 Penobscot Bay Medical Center and Camden Health Care Center formed the Northeast Health System. Northeast health System grew to include Pen Bay Speech and Hearing, Kno-Wal-Lin Home Care & Hospice, Choice Skyward and Mid-Coast Mental Health Services. Other services, such as the PBMC Child Care Center and Health Connections (an employee health service) have been added to the growing list of community service organizations and agencies.

In 1992, the 1919 section of the former Knox County General Hospital was demolished to make way for the new, state-of-the-art Knox Center for Long Term Care. In 1994 the boards of the various Northeast Health components united to become one governing board. Also in 1994, the newly constructed Psychiatric & Addictions Recovery Center (PARC) opened at PBMC.

In 2000, PBMC celebrated its 25th anniversary with a series of events and the unveiling of a quilt made by members of the hospital staff, trustees, and volunteers. The quilt hangs in the main corridor of the hospital. Meanwhile, extensive additions and renovations gave the hospital an entirely new face for the 21st Century.

In 2002, the Quarry Hill retirement community opened on the site of the former Camden Health Care Center. Convenient to intown Camden, Quarry Hill offers independent living amid the privacy of 26 landscaped acres, as well as services for assisted living, skilled nursing, rehabilitation and Alzheimer’s care.

On Aug. 2, 2005, Northeast Health System and Mid-Coast Mental Health Center announced that after careful consideration and determination of real benefit to our community and patients, the Boards of both organizations had approved the plan for MCMHC to be acquired by Northeast Health System and the name would be changed to Pen Bay Healthcare. As the name change from Northeast Health to Pen Bay Healthcare in June 2006 indicates, change is constant as we grow to meet the needs of our community. In 2010, MCMHC was acquired by MaineHealth in Portland.

In January 2011, Pen Bay Healthcare became a full member of MaineHealth and the hospital changed its name to Pen Bay Medical Center.

Pen Bay Medical Center and Waldo County General Hospital entered into an alliance in 2014 and officially begin operating as a unified system on December 1, 2015. Each center remains the same, we’re simply offering our shared services and programs to the entire region. This collaboration allows us to enhance patient care, control the rising cost of healthcare and improve the health of people in the communities we serve.

Since the beginning of the Pen Bay Medical Center/Waldo County General Hospital collaboration process in the fall of 2014, we have successfully integrated more than 50 clinical and non-clinical programs. These consolidated programs help us provide high-quality, specialty care to our friends and neighbors in a more efficient way.

In May 2016, three leaders in home health care — HomeHealth Visiting Nurses, Kno-Wal-Lin Home Care & Hospice and Waldo County Home Health and Hospice — joined together to form MaineHealth Care At Home.  Pen Bay Medical Center provides comfort, care and support to people in their homes in the Midcoast through MaineHealth Care at Home.

 

 

Government, Policies and Regulations

PBMC PedsFam medaistrip 010517

Strategic Plan

Pen Bay Medical Center is a not-for-profit, Top Rural and Leapfrog Straight A Safety Score Graded Hospital and the largest community hospital in Midcoast Maine. In 2015 a System Strategic Planning Committee composed of community volunteers and leaders from across the MaineHealth service area aligned and developed the system-level strategic plan that outlines key priorities common to all our communities. Learn More

Clinical Research

Through clinical research, doctors find new ways to treat medical conditions and diseases. 

Research

Governance

Meet our Board

 

Board Members

Latest News

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Upcoming Classes & Events

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