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All patients coming to Pen Bay Medical Center for a procedure must check in at the registration desk in the main entrance of the hospital.
Registration Desk Hours
Monday-Friday, 7:00 a.m. – 5:30 p.m. Saturday 8:00 a.m. – noon
When registering at any of our facilities, be sure to bring with you:
- Your insurance card(s)
- A photo ID
- Orders from your doctor or other paperwork
Outpatient Lab Hours
Monday - Friday, 7:00 a.m. – 5:30 p.m.
Saturday, 8:00 a.m. – noon
Outpatient Lab: 207-301-8720.
Note: Patient Registration and Outpatient lab are generally closed during major holidays including:
- President’s Day
- Memorial Day
- Fourth of July
- Labor Day
- Veterans Day
- Thanksgiving Day
- Christmas Day
- New Year’s Day
For assistance, please call the library at 207-301-8456 or email Ashley Duguay.
Patient Health Resources
MedlinePlus is the most authoritative source for consumer health information on the Internet. For a more robust listing of resources or for assistance, please contact the library.
The Gift Shop at Pen Bay Medical Center is located on the main hallway and offers gifts, cards and flowers delivered direct to patient rooms. The gift shop is open Monday through Friday from 9:00 a.m. to 4:00 p.m. The gift shop can also be reached by calling 207-301-8557.
Bay View Café & ATM
The Bay View Café is open 6:30 a.m. – 6:30 p.m. An ATM is located inside the Bay View Café.
Free wireless internet access is available by connecting to the “MHGuest” network on your laptop or mobile device.
Chapel & Spiritual Care
The Chapel is located off the main hallway across from the outpatient lab and is open for contemplation and prayer. Please speak with your nurse or care provider to arrange for spiritual support or chaplain services, or call 207-301-8546.
The Anderson Inn at Quarry Hill does not have set visiting hours, and encourages friends and family to visit when they can. The Anderson Inn at Quarry Hill will inform visitors on an individual basis if there are concerns or issues with the times that they are visiting. Controlled pets are welcome to visit residents and patients at Quarry Hill.
Visiting HoursThe Knox Center does not have set visiting hours, and encourages friends and family to visit when they can. The Knox Center will inform visitors on an individual basis if there are concerns or issues with the times that they are visiting. Controlled pets are welcome to visit patients at the Knox Center.
DirectionsIf using a GPS, enter the street address: 6 White Street, Rockland, Maine 04841
For more information about the Knox Center, click here.
We are committed to providing patients and families with the pricing information needed to make informed healthcare decisions. To speak with a MaineHealth Patient Financial Services Representative or request an estimate for services, please call 207-887-5100 or toll free at 866-804-2499, Monday – Thursday, 8:00 a.m. – 6:00 p.m. and Friday, 8:00 a.m. – 5:00 p.m.
You can also visit the Maine Health Data Organization’s Maine HealthCost website to learn more about the topic of price transparency and health costs for Maine residents.
All tobacco products including electronic cigarettes, cigarettes, cigars, pipes, smokeless tobacco are prohibited on the grounds of all Pen Bay Medical Center facilities, including parking areas and in vehicles. Learn more about smoking cessation here.
The Community Wellness Trail at Pen Bay Medical Center.
The trail, now open to the public, spans around the perimeter of the hospital grounds and is accessed by three trail heads, including a small, parking lot across from CedarWorks on Route 1. Two additional trail heads are located within the Pen Bay Medical Center Campus at Pen Bay Urology, 3 Glen Cove Drive and the Pen Bay Café.
This project has been brought to the community with the support of Pen Bay Medical Center colleagues, community members and local businesses.
The Community Wellness Trail includes nine Fit-Trail stations. For your safety, please read the directions at each station and follow the instructions while participating in the activity. The target heart beat range guides located at each station provide valuable information regarding how you should pace yourself during exercise.
While using the Community Wellness Trail we ask that you…
- Please plan ahead and prepare to carry out any trash. (Dog waste stations are located at each trail head.)
- Please stay on the trail.
- Respect the wildlife.
- Be considerate of other visitors and respect the privacy of our patients.
- The Community Wellness Trail is open from sunrise to sunset.
- Dogs must be leashed at all times.
- Please check for ticks after walking the trail