Sussman House

Sussman House provides care for people whose symptoms are not well managed at home and are in need of hospice care as they near the end of their life. In addition to caring for terminally ill patients, Sussman House staff also provides support and hospitality for families who are grieving and want to be with their loved ones during their final days.

Sussman House provides state of the art pain and symptom management combined with compassionate care, away from the hustle and bustle of a hospital or a rehabilitation facility. The atmosphere is one of peace and tranquility and the interior design and furnishings “look like, act like and feel like home.

This exciting project expands the high quality advance care services already provided by Pen Bay Medical Center and MaineHealth Care at Home and is available to patients and families throughout Midcoast Maine.

MaineHealth Care at Home

MaineHealth Care at Home offers full range of skilled home health services to children and adults including nursing care, private duty home care support, nutritional counseling, emotional support, palliative care, rehabilitative therapies and telehealth.
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Understanding Hospice

Hospice is not a place – it is a concept of care. The goal of hospice care is to improve the quality of a patient’s last weeks, days and hours by offering the patient comfort and dignity. Many people associate hospice care with death, however it neither prolongs life nor hastens death. Hospice staff and volunteers provide a specialized knowledge of medical care that addresses all symptoms of a disease, with special emphasis on controlling pain and discomfort. Hospice care also deals with the emotional, social and spiritual impact of the disease on the patient and the patient’s family and friends.

Inpatient Hospice Care

When a loved one needs help with pain control and symptom management, an inpatient hospice facility such as the Sussman House will provide services that cannot be provided in another setting. Although inpatient hospice care is short term, inpatient care allows patients to control their symptoms so they can return home and receive quality and comfort care during the end-of-life stages.

With inpatient care, nurses are available around the clock to administer medications, treatments and emotional support to make the patient more comfortable.

There are three types of facilities that provide inpatient hospice services:
  1. Free-standing facility (hospice house)
  2. Hospital
  3. Long-term care facility
Inpatient care is discontinued when a patient’s symptoms are under control and they are comfortable. If the patient has been admitted into an inpatient facility, they will be discharged. When a patient returns home, they may continue with their in-home hospice care to manage symptoms.


Where is the Sussman House located

The Sussman House is located on the Pen Bay Medical Center Campus in Rockport. The physical address of Sussman House is 40 Anchor Drive, Rockport, Maine 04856.

Who can stay at the Sussman House

Any patient eligible for and opting for the hospice program with one of the following needs:

  • Help managing pain and/or other distressing symptoms that require skilled nursing intervention and cannot be managed at home.
  • To give their caregiver/family respite for up to 5 days.

How long can a patient stay?

The Sussman House provides short-term care. Once the patient’s pain or other symptoms are under control, or the five-day respite stay is over, the patient will need to be discharged. The Sussman House team will work with the family and patient to assist with discharge to home or to another facility as appropriate. The average time patients stay at the hospice house is from three to seven days.

What are the visiting hours? Can family stay over? What about children and pets?

Family and friends can visit any time during day or night. Each patient suite has a pull-out couch for a family member to stay if desired. Children are most welcome and there is a play area for children off of the main living room. Pets are encouraged to visit, but they must be on leash or contained in a carrier.

Where did the funds come from to build the Sussman House?

The building of the Sussman House has been made possible by privately-donated funds and grants. To make a donation to this project, please visit the Pen Bay Waldo Healthcare Foundation

What are the job opportunities?

The Sussman House will be staffed with Registered Nurses and Certified Nursing Assistants. Please refer to careers/ employment opportunities on the MaineHealth Care at Home page.

How many patients can stay at Sussman House?

There are seven patient suites, so up to seven patients can be at the Sussman House at any one time.

Can patients have their own doctor and clergy visit?

The hospice physician will be providing care for the patients staying at the House, and the hospice chaplain is available to visit with the patient and family. However, the patient’s own doctor and clergy are welcome and encouraged to visit.

What is the connection between the hospital and Sussman House?

The Sussman House is located on the Pen Bay Medical Center campus in Rockport. It is owned by Pen Bay Medical Center and operated by MaineHealth Care at Home. A patient who is admitted to the hospital may be transferred to the Sussman House if appropriate.

How can I help?

There are many volunteering opportunities at the house, such as arranging flowers, gardening, visiting with patients and families, baking brownies and muffins, or sitting at the reception desk to greet patients and visitors. Additionally, monetary donations are always possible. Please visit our Volunteer page for more information. 


The Pen Bay Waldo Healthcare Foundation is a nonprofit charitable organization that provides support for MaineHealth Care at Home services at the Sussman House.

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