Who We Are

Waldo County General Hospital is a 2017 Becker’s Hospital Review Critical Access Hospital to Know that operates as a family of services with Waldo County Medical Partners and Penobscot Shores Retirement Community. Through these organizations, we are committed to providing excellent care for patients and their families in a friendly, caring atmosphere. Services are provided as efficiently as possible with an eye on the future and in collaboration with other community-minded agencies. Waldo County General Hospital is a member of the MaineHealth system and Coastal Healthcare Alliance.

Members of the media or press, please visit our press center for more information

Mission and Values

Our Mission

Waldo County General Hospital is a community healthcare system dedicated to caring for the sick and injured and to improving the health and quality of life of the people of Midcoast Maine. 

Our Values

In 2017 Waldo County General Hospital and all MaineHealth member hospitals adopted the same set of shared values across the system.

 

Patient Centered: We partner to serve the needs of our patients, families and our community.

Integrity: We practice the highest ethical standards by doing the right thing at the right time for the right reason.

Respect: We treat all people with courtesy, dignity and fairness and recognize each individual for his / her unique talents.

Excellence: We commit to being the best and delivering the best at all times.

Ownership: With initiative and pride we take responsibility for the quality, safety and cost of the care and services we deliver.

Innovation: We value intellectual curiosity, creativity, critical thinking and cutting-edge knowledge.

Collaboration

better. together.

With the introduction of the Pen Bay Medical Center/Waldo County General Hospital collaboration, first announced at the end of 2014, a new era in the delivery of quality care close to home has begun.
As of December 1, 2015 Pen Bay Medical Center and Waldo County General Hospital began operating as one healthcare system with a shared logo. Each center remains the same, we’re simply offering our shared services and programs to the entire region through a new company named Coastal Healthcare Alliance.

Integrated means efficient.

Since the beginning of the PBMC/WCGH collaboration process, we have successfully integrated more than 70 clinical and non-clinical programs. These consolidated programs help us provide high-quality, specialty care to our friends and neighbors in a more efficient way. Which means your safety net just got even stronger.

Two centers. One system.

In many ways, we are at the forefront of healthcare in the state of Maine. Thank you for trusting us with this process. The unification of the two systems in the Midcoast will strengthen the network and provide access to the best healthcare the region has to offer. Becoming one system in an alliance for a healthy Midcoast allows us to work better together for each and every patient—and family—we provide care for.

Unification

Coastal Healthcare Alliance has been in preliminary unification discussions with other MaineHealth member organizations. In a series of board votes, MaineHealth members decided that the time was right to engage their communities in this dialogue. Unification Community Forums are being held in all MaineHealth member communities to review the proposed unification and gather feedback from the community.

For more information on the unification dialogue including the Unification Community Form dates in Knox in Waldo Counties, please click here.

Governance

Coastal Healthcare Alliance

better. together.

Pen Bay Medical Center and Waldo County General Hospital officially begin operating as a unified system under the legal name of Coastal Healthcare Alliance on December 1, 2015.  Each center remains the same, we’re simply offering our shared services and programs to the entire region.  This collaboration allows us to enhance patient care, control the rising cost of healthcare and improve the health of people in the communities we serve.

Since the beginning of the PBMC/WCGH collaboration process in the fall of 2014, we have successfully integrated more than 70 clinical and non-clinical programs. These consolidated programs help us provide high-quality, specialty care to our friends and neighbors in a more efficient way.

Thank you for trusting us with this process. Becoming one system in an alliance for a healthy Midcoast allows us to work better together for each and every patient—and family—we provide care for.

Please click here to view our board members.

 

Nominate a caregiver today

About The DAISY Foundation

The DAISY Foundation was established in 1999 by the family of J. Patrick Barnes who died of complications of the auto-immune disease Idiopathic Thrombocytopenia Purpura (ITP) at the age of 33. During Pat’s eight week hospitalization, his family was awestruck by the care and compassion his nurses provided not only to Pat but to everyone in his family. After Pat’s passing, his family set in creating a Foundation in Pat’s memory to recognize extraordinary nurses everywhere who make an enormous difference in the lives of so many people every day.  The DAISY Award (DAISY is an acronym for diseases attacking the immune system) allows patients, family members and colleagues to recognize nurses nationally for the care they provide.

What is The DAISY Award?

The DAISY Award is an international program that rewards and celebrates the extraordinary clinical skill and compassionate care given by nurses everyday. Waldo County General Hospital is proud to be a DAISY Award Partner, recognizing one of our nurses with this special honor four times a year.

To find out more about the program, including the growing list of Partners, please go to www.DAISYfoundation.org.

DAISY Award honorees personify Waldo County General Hospital’s commitment to putting patients first. These nurses consistently demonstrate excellence through their clinical expertise and extraordinary compassionate care. They are recognized as outstanding role models in our nursing community.

Nominate a nurse for the Daisy Award.

 

 

Sunshine Award

The Sunshine Award recognizes and celebrates the special skills and compassionate care provided by our nursing support staff. These colleagues are an integral part of the nursing care team and we are proud to recognize them. The Sunshine Award recipient is a role model who demonstrates patient advocacy, leadership, teamwork and makes a difference in the life of a patient and/or family member(s).

Who can nominate?
ANYONE – patients, families, visitors, volunteers and Waldo County General Hospital colleagues may nominate a deserving nursing support staff member. Please complete this form and return it to any WCGH staff member or to the address listed in this brochure.

Nominations will be reviewed each month and one recipient will be selected. Each Sunshine honoree will be recognized at a public ceremony on his/her unit and will receive: a certificate, Sunshine award and celebration cake to share with staff.

Nominate a nursing support staff member for the Sunshine Award. 

Patient and Family Advisory Council

The Patient and Family Advisory Council (PFAC) at Waldo County General Hospital (WCGH) provides an opportunity for local community volunteer members to collaborate closely with the WCGH healthcare team to enhance the patient and family experience. The mission of the council is to provide input and feedback from the patient and family perspective on current hospital practices, policy and program development, to generate ideas and solutions that address areas of mutual concern, and to ensure ongoing communication among hospital staff, patients and families.

The council meets monthly on the 3rd Monday from 5:30 to 7:00 pm. For more information, please contact 207-921-8491.

Awards & Accreditation

History

117 Years of Our Serving Our Neighbors


1900 – Dr. Samuel Johnson advocates need for community hospital. Mr. Charles Frederick agrees to donate David Peirce Estate on High Street to serve as first location.
1901 – Waldo County General hospital incorporates. Hospital Aid forms.
1904 – The hospital opens its doors to patients.
1907 – 1948 – Nursing school run at WCGH, closed in 1948 after graduating 130 nurses.
1955 – Largest county fundraising project inaugurated. 1,500 donors contribute $1 million to fund new hospital facility.
1958 – New facility is officially dedicated and opened thanks to the contributions of many local donors.
1992 – WCGH opens the first inpatient hospice unit in the state.
1996 – Penobscot Shores opens.
1997 – Belfast Public Health Nursing and Arthur Jewell Community Health Center join Waldo County Healthcare.
1999 – Hospital wins Margaret Chase Smith Quality Award.
2001 – 100th Anniversary celebrated with dedication of $12 million renovation and expansion project.
2008 – Searsport Health Center opens. WCGH joins MaineHealth.
2010 – Hospital recognized by The Leapfrog Group as one of the top three rural hospitals in the country.
2015 – Waldo County General Hospital officially joins the Coastal Healthcare Alliance with Pen Bay Medical Center in Rockport, Maine.

Government, Policies and Regulations.

Waldo County General Hospital Picture Of Two Female Staff Members.

Strategic Plan

Waldo County General Hospital is a member of MaineHealth, a not-for-profit family of high-quality hospitals, providers and healthcare organizations. In 2015 a System Strategic Planning Committee composed of community volunteers and leaders from across the MaineHealth service area aligned and developed the system-level strategic plan that outlines key priorities common to all our communities. Learn More

Billing

Please visit the MaineHealth billing page for help on understanding and paying your bills, cost estimates or to speak with a patient services representative.  Learn more

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