Visiting

We know having family and friends visit is important to you. For your rest and recovery we encourage no more than two visitors at a time. Visitors are not restricted to immediate family in any patient care area. The plan for each patient’s visitation is a cooperative effort between the patient, his or her visitors, and the hospital staff.

Any visitor to the hospital after 9:00 p.m. and before 5:00 a.m. must enter through the main entrance and check with the emergency department staff. The emergency department staff will notify security who will accompany the visitors to the appropriate department.

Directions

Directions to Waldo County General Hospital.
WCGH

Parking

Visitor parking is located in the front and back of the hospital. You will see signs denoting parking upon your arrival.

Gift Shop

The Waldo County General Hospital Gift Shop is located in the main lobby and offers baby items, cards, stuffed animals, snacks and more. The gift shop is open Monday through Friday from 10:00 a.m. to 3:30 p.m. 

BEST Café

The BEST Café is located in the basement level of the hospital and is open from 6:00 a.m. – 6:30 p.m. daily for sandwiches, snacks and beverages. Hot meals are available for breakfast from 6:00 – 10:00 a.m., for lunch 11:00 a.m.- 1:30 p.m. and for dinner from 4:45 until 6:30 p.m. Visitors are asked to refrain from bringing food and drink for patients unless they check first with the nurse.

Vending machines are available for visitor use any time and are located on the first floor in the emergency department waiting room.

Wireless Internet

Free wireless internet access is available by connecting to the “mhguest” network on your laptop or mobile device.

No Smoking Policy

All tobacco products (cigarettes, cigars, pipes, smokeless tobacco) are prohibited on the grounds of all Waldo County General Hospital facilities, including parking areas and in vehicles. Learn more about smoking cessation here

Surgical Family Waiting Room

There is a quiet waiting area on the first floor reserved for the families of surgical patients. Arrangements can be made with the switchboard to advise the family as soon as a report from the recovery room is available.

Lounges

In addition to the lobby waiting area, there are areas on all levels where visitors may wait or where patients may visit with guests.

Mail & Flowers

Incoming mail and flowers are received at the front desk and delivered to patient rooms via our volunteer organization. Postal stamps may be purchased at the front desk and outgoing mail may be given to a member of the nursing staff or unit secretary.

Patient Relations

The goal of the staff at Waldo County General Hospital is to provide you and your family with the best possible care. If you have any suggestions, questions or concerns, please contact the specific department concerned or administration and let us know how we may better serve you. Please contact the specific department or administration and let us know how we may better serve you. Administration can be contacted Monday-Friday 7:30 a.m. – 4:00 p.m. by calling 207-338-9302.

To give you an opportunity to evaluate your care and to give us an opportunity to improve patient care, Waldo County General Hospital participates in a written Patient Perception of Care Survey. If you receive a survey in the mail, the staff at Waldo County General Hospital would appreciate it if you and your family complete the survey and return it in the envelope provided. All of your responses are confidential. Your suggestions may help us better serve you, your family and the community in the future.

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