Our emergency department provides 24-hour care for individuals with urgent medical, surgical, and traumatic conditions ranging from heart attacks to broken bones. Patients with serious conditions are stabilized here and may be admitted to the hospital—or in the most critical cases—transported by NorthStar ambulance, our specialty care transport team, or LifeFlight helicopter to a major trauma or specialty center.
Patients seeking health care in the emergency department should enter the designated entrance where a team member will greet them and explain the next steps. All patients are initially triaged for a health assessment. We treat patients according to the urgency of their condition, so those with more serious conditions are treated first. The sickest patients are placed in a room quickly, with registration taking place at the bedside.
Those with non-urgent conditions should always call their regular doctor first, before going to the emergency department. A provider is always available. If you need to speak with someone after hours, call the medical practice’s number and follow the instructions in the recorded message.
The Franklin Memorial Hospital emergency department has six treatment rooms; a special eye, ear, nose, and throat room; a designated trauma room; two designated mental health rooms; and a special care treatment room. Since 2012, the department is a secure unit that provides for safer care and increased security.
Franklin Memorial Hospital Emergency Department 778-2250
For Emergencies call 9-1-1