Emergency Department

Our emergency department provides 24-hour care for individuals with urgent medical, surgical, and traumatic conditions ranging from heart attacks to broken bones. Patients with serious conditions are stabilized here and may be admitted to the hospital—or in the most critical cases—transported by NorthStar ambulance, our specialty care transport team, or LifeFlight helicopter to a major trauma or specialty center.

Patients seeking health care in the emergency department should enter the designated entrance where a team member will greet them and explain the next steps. All patients are initially triaged for a health assessment. We treat patients according to the urgency of their condition, so those with more serious conditions are treated first. The sickest patients are placed in a room quickly, with registration taking place at the bedside.

Those with non-urgent conditions should always call their regular doctor first, before going to the emergency department. A provider is always available. If you need to speak with someone after hours, call the medical practice’s number and follow the instructions in the recorded message.

The Franklin Memorial Hospital emergency department has six treatment rooms; a special eye, ear, nose, and throat room; a designated trauma room; two designated mental health rooms; and a special care treatment room. Since 2012, the department is a secure unit that provides for safer care and increased security.

Franklin Memorial Hospital Emergency Department 778-2250

For Emergencies call 9-1-1

When to Go to the Emergency Room

It is essential to know how to recognize the signs of a medical emergency—because correctly interpreting and acting on these signs could potentially save the life of a loved one—or your own life—one day. Many people experience the symptoms of an emergency, such as a stroke or a heart attack, but for various reasons (such as fear), delay seeking care right away. For many medical emergencies, time is of the essence, and delays in treatment can often lead to more serious consequences. The following signs and symptoms and are not intended to represent every kind of medical emergency or substitute for medical advice from your physician, but rather to provide examples of common issues:

  • Difficulty breathing, shortness of breath
  • Chest or upper abdominal pain or pressure lasting two minutes or more
  • Fainting, sudden dizziness, weakness
  • Changes in vision
  • Difficulty speaking
  • Confusion or changes in mental status, unusual behavior, difficulty waking
  • Any sudden or severe pain
  • Uncontrolled bleeding
  • Severe or persistent vomiting or diarrhea
  • Coughing or vomiting blood
  • Suicidal or homicidal feelings
  • Unusual abdominal pain

-American College Emergency Physicians 

­­

Should You Drive or Call an Ambulance

If you answer "yes" to any of the following questions about a person experiencing a medical emergency, or if you are unsure, it's best to call an ambulance, even if you think you can get to the hospital faster by driving yourself.

  • Does the person's condition appear life-threatening?
  • Could the person's condition worsen and become life-threatening on the way to the hospital?
  • Could moving the person cause further injury?
  • Does the person need the skills or equipment employed by paramedics or emergency medical technicians?
  • Would distance or traffic conditions cause a delay in getting the person to the hospital?
  • If you drive to the hospital, know the location and the fastest route to the nearest emergency department.

-American College Emergency Physicians 

Need prompt medical attention for a condition that isn't life threatening?

We'll find a provider who can fit you into the schedule. We have 5 Franklin Health primary care medical practices in the area.

Learn more

Latest News

View All