We are located on the first floor of the Franklin Health Medical Arts Center on the Franklin Memorial Hospital campus.
Monday - Friday : 8:00 a.m. - 4:45 p.m.
Saturday : 8:00 a.m. - 3:00 p.m.
- We are accepting new patients
- Same day appointments are often available.
- If you have any questions, please feel free to give our office a call at 207-778-4922 and someone will be happy to help you.
We offer 24-hour call coverage when the office is closed, including weekends and holidays. To reach the doctor on call when the office is closed, call Franklin Memorial Hospital at 778-6031 and ask the operator to assist you in speaking with the provider on call.
Please contact us at least 48 hours before you need to have prescriptions refilled.
If you are unable to make your appointment, 24-hour advance notice is appreciated whenever possible. This allows us to open up that time for another patient needing care.
In an extreme emergency, such as loss of consciousness, chest pain, severe breathing problems, or major bleeding, call your emergency service number (usually 911) first. Do not delay emergency care by calling our office or the hospital. Afterward, if necessary, call your physician for further advice and coordination of your emergency care.
Having clinical social workers alongside health care providers is a new model being used at Franklin Health primary care medical practices. Social workers perform behavioral health services on the spot, as well as by primary doctor referral, providing assessment and diagnosis, and brief counseling for patients of all ages. Your doctor or nurse may ask you to take a moment to meet our practice’s social worker, Paula Lumb, LCSW.
Social Worker Services
Provide assessment, diagnosis, education, and therapeutic interventions to help identify strengths, access supports, and increase coping skills to better meet patients' needs.
Connections to Resources
Connect you to needed resources including crisis services, case management, long-term therapy, medication management, support groups, substance abuse services, and children’s services.
Social workers assess and treat a wide range of emotional and behavioral health concerns such as:
- Mood disorders
- Relationship issues
- Trauma experiences
- Grief and loss
- Attention issues
- Disruptive behaviors
- Child developmental issues
- School-based performance concerns
- Identity issues
- Substance abuse
- Chronic illness
- Phase of life issues
Access to a patient portal is given to all Franklin Health primary care patients with computer access. A patient portal is a secure online website that gives patients convenient 24-hour access to personal health information from anywhere with an Internet connection. Using a secure user name and password, patients can view their test results, office visit summaries, medication list, and request prescription refills and appointments. Patient portals enhance patient-provider communication, empower patients, support care between visits and, most importantly, improve patient outcomes.
Don’t have access? Please contact your physician practice for information.
We value our patients. If your provider refers you for an additional health care service or procedure, or makes a recommendation that you see a specialty provider, you have the right to obtain services from a different provider. We encourage you to contact your insurance company to discuss the cost of the service or procedure, as costs may vary by provider. A description of the service or the applicable medical codes or current procedural terminology codes may be needed by the insurance company, and we are happy to provide you with that written information upon request.