Internal Medicine

Internal Medicine

Internal Medicine physicians care for adult patients, from age 18 through the elder years. Our special training focuses on the prevention and treatment of adult diseases. 

Our Team of Care Providers

Our Services

Some of our services include:

  • Physical exams
  • Sick visits
  • Routine office visits
  • Immunizations and flu shots
  • Management of chronic health conditions
  • Care support program: diabetic, lipids, and lifestyle support
  • Behavioral health services

Our practice has a skilled licensed clinical social worker (LCSW) to help facilitate behavior health needs for our patients, providing brief therapy and support and a listening ear in a non-judgmental, confidential space. This allows the entire health care team to work collaboratively to meet the needs of our patients.

Patient-Centered Medical Home

Franklin Health Internal Medicine has been recognized for being a patient-centered medical home model, a widely recognized symbol of quality that is only earned by successfully passing rigorous and thorough reviews.

Recognition demonstrates that this practice has the tools, systems, and resources to provide our patients with the right care at the right time, including:

  • Same day appointments as needed
  • Expanded hours
  • 24/7 access to a provider, and
  • Direct delivery of behavioral health services by a licensed clinical social workers as needed.

Office Information

We are located on the first floor of the Franklin Health Medical Arts Center on the Franklin Memorial Hospital campus.

Office Hours

Monday - Friday : 8:00 a.m. - 4:45 p.m.
Saturday : 8:00 a.m. - 3:00 p.m.
  • We are accepting new patients
  • Same day appointments are often available.
  • If you have any questions, please feel free to give our office a call at 207-778-4922 and someone will be happy to help you.

We offer 24-hour call coverage when the office is closed, including weekends and holidays. To reach the doctor on call when the office is closed, call Franklin Memorial Hospital at 778-6031 and ask the operator to assist you in speaking with the provider on call.

Prescription Refills

Please contact us at least 48 hours before you need to have prescriptions refilled.

Appointment Policy

If you are unable to make your appointment, 24-hour advance notice is appreciated whenever possible. This allows us to open up that time for another patient needing care.


In an extreme emergency, such as loss of consciousness, chest pain, severe breathing problems, or major bleeding, call your emergency service number (usually 911) first. Do not delay emergency care by calling our office or the hospital. Afterward, if necessary, call your physician for further advice and coordination of your emergency care.

Clinical Social Workers

Having clinical social workers alongside health care providers is a new model being used at Franklin Health primary care medical practices. Social workers perform behavioral health services on the spot, as well as by primary doctor referral, providing assessment and diagnosis, and brief counseling for patients of all ages. Your doctor or nurse may ask you to take a moment to meet our practice’s social worker, Paula Lumb, LCSWPaulaLumbweb.

Social Worker Services

Provide assessment, diagnosis, education, and therapeutic interventions to help identify strengths, access supports, and increase coping skills to better meet patients' needs.

Connections to Resources

Connect you to needed resources including crisis services, case management, long-term therapy, medication management, support groups, substance abuse services, and children’s services.

Conditions Treated

Social workers assess and treat a wide range of emotional and behavioral health concerns such as:

  • Depression
  • Anxiety
  • Mood disorders
  • Relationship issues
  • Trauma experiences
  • Grief and loss
  • Attention issues
  • Disruptive behaviors
  • Child developmental issues
  • School-based performance concerns
  • Identity issues
  • Substance abuse
  • Chronic illness
  • Phase of life issues

Patient Portal

Access to a patient portal is given to all Franklin Health patients with computer access. A patient portal is a secure online website that gives patients convenient 24-hour access to personal health information from anywhere with an Internet connection. Patient portals enhance patient-provider communication, empower patients, support care between visits and, most importantly, improve patient outcomes.

Franklin Memorial Hospital is transitioning to a new online patient portal called MyChart on March 2, 2019. Our original patient portal is now read only. This means:

  • You will still see your health information in the original portal prior to March 2.

  • No new information will be added to the original portal after March 2.

  • You will no longer be able send to messages to your provider through the original portal after Feb. 27.

  • We no longer provide technical support for the old portal.

  • The old portal will be disabled entirely on May 1.


You can always access your complete health records through our Health Information Management department (medical records) on the ground floor of the Franklin Health Medical Arts Center. Visit them in person to request copies of your health records dating back from March 1, 2019 and earlier.


After March 2, you can enroll in MyChart, a free secure website that lets you see your health information online. It will allow you to:

  • Request and manage your appointments

  • Review your health summary

  • View your lab or test results

  • Communicate securely with your care team

  • Request prescription refills

  • Make an online payment


At your next scheduled appointment after March 2, you will receive an activation code and instructions for enrolling in MyChart/


The MyChart customer support team can be reached 24 hours a day at 855-255-2300 (toll-free).

Need an adult medicine provider?

Franklin Health Internal Medicine
For appointments call 207-778-4922

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