Gail Lamb, DO, has joined the ED medical staff at Franklin Memorial Hospital full-time. Since 2008, Dr. Lamb has worked at FMH on an as-needed basis.Read More
Mike Senecal, Director
Tel: (207) 779-2400
Fax: (207) 779-2477
Livermore on Route 4
119 Federal Rd., Livermore, ME 04253
Farmington on the FMH Campus
Stanley Building, 111 Franklin Health Commons, Farmington, ME 04938
Phillips on Park Street
138C Park St. Phillips, ME 04966
Rangeley in the Doak Public Safety Building
15 School St., Rangeley, ME 04970
Sugarloaf in Carrabassett Valley
1003 Carriage Rd., Carrabassett Valley, ME 04947
NorthStar crews are involved in thousands of hours of community service each year. CPR trainings, bicycle safety rodeos, presentations at area schools, and mock accident scenes are just a few of the ways that NorthStar contributes back to the community.
NorthStar offers Lifeline installations and support to clients in and around the NorthStar coverage area. Information about our program can be found below.
Who is Lifeline? Lifeline Systems Inc., based in Framingham, Mass, is the premier personal telephone response company in the country. It has certified, trained, caring professionals ready to respond to a subscriber’s need 24/7.
How does Lifeline work? After NorthStar installs the equipment (which takes about 1/2 hour), the subscriber wears a waterproof "Personal Help Button" on either a wristband or as a pendant. If there is an emergency or other need, the subscriber simply presses the button. The Lifeline Home Unit dials Lifeline and the Lifeline representative immediately responds through a speaker on the unit. After assessing the situation, Lifeline then contacts either a local friend or relative or immediately summons a NorthStar ambulance, local law enforcement, or fire department.
Who gets called? During the installation process, the NorthStar representative will help the subscriber complete a "Subscriber Data Form". In addition to the normal name and address information, they will also record the names and phone numbers of the first, second, and third choice of contacts in addition to the emergency numbers (fire, ambulance, police). These contacts may be a friend, neighbor, or relative that might be called at the request of the subscriber or in addition to any emergency response. An example of a call to a non-emergency contact may be one where the subscriber needs assistance getting out of bed in the morning or a fall where the client is not hurt, just needs some assistance getting up.
More about the Personal Help Button? The button, worn on the wrist or around the neck, is small, lightweight and easy to press. It is completely waterproof so it can be worn at all times, even in the bath or shower where falls often occur. It has a range of up to 500 feet depending on the house structure and other obstacles. The pendant is stylish and can be worn outside or underneath a garment.
What is the cost of the program? Installation for the normal system is a one-time fee of $30. NorthStar’s current monthly charge is $39.50 for the Home Unit Communicator, Personal Help Button and 24/7 response. Just a little more than a dollar a day. This monthly charge can also be paid annually ($474.00) or by credit card. NorthStar will waive the installation charge if the fee is paid annually. Installation charges may be waived under other circumstances as well. Other features such as a separate telephone unit, additional subscribers in the home, or an inactivity alarm are available for an additional charge. Unfortunately, Medicare, Medicaid, and most insurance companies do not cover this program but a subscription makes an excellent gift from a loved one. Service for broken equipment or battery replacement is provided at no charge by NorthStar.
Yes, I want Lifeline. What now? Call Lifeline, toll free, at 1-800-242-1306, ext. 4706 or leave a message at NorthStar Lifeline at 491-5444. Either the Lifeline or NorthStar representative will explain features or answer questions and set up the installation. Because installations are done by active duty NorthStar crew who may be called out for emergencies, installation times may need to be flexible. Every attempt will be made to arrive at the appointed time. Installation takes about one-half hour and includes testing the equipment, explaining all features, signing agreements, and collecting the installation fee (if applicable) and the prorated amount of the current month’s fee. The crew won’t leave until the new subscriber is comfortable with the system. It is often helpful if a neighbor or relative participates during the installation process.
Thank you for your interest in NorthStar. If you are considering working for NorthStar as part of our full-time, part-time or PRN (per diem) staff, please consider the following:
- For any of our EMT positions, you must have a valid, current Maine EMT license at the level posted. For a driver position, the EMT license is not required
- For Paramedic positions, you must, in addition to a Maine EMT-P or NREMT-P license, also have PIFT certificate. ACLS and PALS certificate strongly desirable (and, in some cases, required.)
- You must have a current CPR card.
- You must have completed and passed a Ambulance Vehicle Operator's Course (AVOC). This may be waived subject to passing this course within the first 6 months of hire.
- You must have a valid driver's license and a satisfactory driving record.
- You must satisfactorily complete all required pre-employment screens (which include a physical exam and certain agility/strength tests).
For those not currently an EMT but interested in becoming an EMT, we suggest that you contact TriCounty EMS at (207) 795-2880. Joanne and the staff at that office can give you information on how to apply for Basic courses, provide schedules and applications for courses, and all the requirements for becoming a part of the Emergency Medical Technician family.
- Carrabassett Valley
- Coplin Plantation
- Dallas Plantation
- Franklin County Unorganized Territories of: Alder Stream, Beattie, Chain of Ponds, Coburn Gore, Davis, Freeman, Gorham Gore, Jim Pond, Kibby, Lang, Lowell-Town, Madrid, Massachusetts Gore, Merrill Strip, Mt Abram, Perkins, Redington, Salem, Seven Ponds, Skinner, Stetson-Town, Tim Pond, Township D, Township E, Township North of Weld, Washington, Wyman
- Highland Plantation
- Lincoln Plantation
- Livermore Falls
- New Portland
- New Sharon
- New Vineyard
- Oxford County Unorganized Territories of: Bowmantown, Parmachenee, Oxbow, Lynchtown, Upper Cupsuptic, Lower Cupsuptic, Parkertown, Adamstown, and Richardsontown
- Rangeley Plantation
- Sandy River Plantation
- Somerset County Unorganized Territories of: Lexington, Bigelow, Dead River, Carrying Place Town, Spring Lake, Flagstaff, King and Bartlett, Pierce Pond, T3R5BKPWKR
John Bogar, Chair
Terry Bell, Sr.
The Advisory Board is organized as a committee of the Franklin Memorial Hospital (FMH) Board of Directors and consists of up to 15 members including at least one member of the Board of Directors of FMH and the President of FMH ex officio with vote. The municipalities participating in the Service have the right to nominate candidates for membership to the Advisory Board. The Municipality may submit nominees to the President of FMH for consideration and potential election by the FMH Board of Directors. When selecting from among nominees for election to the Advisory Board, candidates will be elected to represent the geographic area served by the Service who are knowledgeable of the Service and the needs of the municipalities it serves. Except for the President of FMH, employees of FMH shall not be eligible to serve as members of the Advisory Board. Members of the Advisory Board shall serve for terms of three (3) years and may be reelected to subsequent terms of service. When electing individuals to serve on the Advisory Board, the initial terms of office shall be structured so that approximately one-third of the terms of the members of the Advisory Board shall expire annually. The Advisory Board shall monitor the operation of the Service provided by FMH as a whole and it shall make recommendations to the FMH Board of Directors concerning policy decisions effecting operation of the Service upon which the Board of Directors has requested the advice of the Advisory Board.
New appointments to the Advisory Board are generally made following the annual meeting of the FMH Board of Directors held each October. The FMH Board of Director member of the NorthStar Advisory Board will chair the Advisory Board and act as a liaison with the FMH Board of Directors. The Director of NorthStar will staff the Advisory Board and the Office of the President will be responsible for organizing meetings.
The NorthStar Advisory Board meets quarterly.
The NorthStar Advisory Board shall review NorthStar’s performance, including monitoring quality of care and service effectiveness from the perspective of patients, the communities served and emergency room providers. The Board shall make recommendations to the Board of Directors regarding long-term strategies and goals, annual operating and capital budgets, and the rationale and formula(s) for dividing public support costs between the municipalities served.
Information about town support funding for NorthStar
Every one of the towns served by NorthStar help to support the operations of the ambulance service. Many ask, however, just how this support is determined and where the money goes. This page will try to describe what the money is all about.
When NorthStar transports a patient, the patient’s insurance (or Medicare or Medicaid or the patient themselves) is billed. NorthStar receives the income from these bills. With very few exceptions, it is only when a patient is transported that NorthStar receives any income. In part, this no-transport-no-fee is a community service but, more importantly, Medicare and every insurance company will pay only when there is a transport. If medication is given, NorthStar may charge a patient even if they are not transported. There is a small amount of other income from donations, event charges, and conference sponsorship.
All this income from patients, insurance, Medicare, Medicaid and donations is not enough to cover the expenses for the type of service that our communities want and expect. In fact, this income only covers about four-fifths of the expenses.
That difference - between all the income and all the expenses - is the subsidy. The amount of this subsidy allows NorthStar to break even each year - no loss, no gain.
In 2006, the Board affirmed a methodology for allocating the subsidy for the fiscal year that began in July 2007. This formula includes elements of population, housing units, residential valuation, and distance from the center of NorthStar’s population area. The Board and NorthStar have kept this same basic formula (with some minor adjustments) every year since that time.
So, the "simple" answer is: the subsidy money helps assure the continuing presence of an ambulance service that is ready to respond 24/7/365 with highly trained, well equipped and professional staff in well maintained, state-of-the-art ambulances achieving reasonable response times throughout the 2,800 square miles that NorthStar serves.
Your subsidy support allows NorthStar to give you the powerful backup capabilities of a regional ambulance service and yet keep a local community focus. NorthStar is not only ready to respond to any emergency but is there to help in your neighborhood schools, visit the shut-ins down the street, install Lifeline services at your mom’s place, and offer free blood pressure and other educational clinics in your town. We are there for you.
NorthStar offers a Community Paramedicine program that has emergency medical technicians (EMTs) and paramedics making house calls to vulnerable patients to educate them, monitor their condition, and if needed, provide treatment.
Primary care and hospital-based doctors refer individuals to the program. Patients who qualify are generally those who have been newly released from the hospital; those who have had a recent surgery; those who have multiple chronic conditions; and those with safety concerns in the home.
At no cost, specially trained EMTs provide patient care in the home offering services such as: vital signs and weight monitoring, high blood pressure checks, glucose testing and diabetes management, medication assistance, flu shots, and fall prevention and safety education.
EMTs report back to referring providers any issues or concerns that may affect their patients’ recovery.
Let your physician know if you are interested in participating in the NorthStar Community Paramedicine Program. Upon receipt of his or her referral, NorthStar will contact you directly about scheduling an appointment.