At the Hospital: Bramhall Campus

banner mmc tobacco freeThank you for your trust in Maine Medical Center. Our family of providers is dedicated to ensuring world class, quality care delivered with compassion, integrity, and respect.

When you walk through our doors, you will be receiving the highest level of quality medical care. We employ the best people, constantly strive to enhance our services, and consistently measure our care against other leading national medical centers so that your experience in our care is the best available.

A variety of services are available to our patients and families during a hospital stay.

Send a Greeting to a Patient

The Volunteer Services department at Maine Medical Center offers a free online greeting service for family and friends of hospital patients. Submit your greeting online and it will be printed and delivered by one of our volunteers.
Send a Greeting to a Patient

Hospital Amenities

Gifts, Flowers & Conveniences

The Gift Shop

The Gift Shop is located next to the coffee shop on the Ground Floor near the South Entrance, and offers candy, magazines, toiletries, and gifts. It is open from 8:30 AM – 4:30 PM Monday - Friday and Saturdays from 10:00 AM  – 4:00 PM. The Coffee and Gift shops are operated by the Women's Board at Maine Medical Center. For more information please call (207) 662-2508.

The Boutique

The Boutique offers everything new mothers need and want during their stay at The Family Birth Center. Located next to the Gift Shop on the Ground Floor near the South Entrance, the Boutique offers gifts for parents, siblings, new baby, and many other special family members! Unique and specialty items are available as well as all the must-haves for caring for a new addition. Breastfeeding supplies including Medela pumps are available for purchase or to rent. We also offer nursing bra fittings by trained fitters.  

Staffed by Maine Medical Center employees and a dedicated group of volunteers, the Boutique is owned and operated by the Women's Board at Maine Medical Center. The Boutique is open Monday - Saturday 9:00 AM – 5:00 PM. For more information or to place a phone order call (207) 662-5185.

The Flower Box

The Flower Box is located on the Ground Floor and has a wide selection of cut flowers, plants, and arrangements in a variety of vases. It is operated by the Visiting Board of the Children's Hospital. The Flower Box is open Monday, Tuesday, Wednesday and Friday 9:00 AM - 4:30 PM, Thursday 9:00 AM - 6:30 PM and Saturday from 9:00 AM - 1:00 PM. For more information please call (207) 662-2771.

Mailboxes

A mailbox is located inside near the South Entrance.

Automatic Teller Machines (ATMs)

Two ATMs are located on the Ground Floor, near the Impressions Café. The hospital cannot cash checks (except for the payment of bills).

Public Restrooms

Public restrooms are located on the Ground Floor, near the Impressions Café, and near the South Entrance lobby. Visitors may not use patient bathrooms.

Telephones

Telephones are located on the Ground Floor along the main corridor. Visitors may not use patient telephones.

The Chapel

The Chapel is located on the first floor of the Maine General Building and is open at all times for meditation and prayer.

Notary Services

Notary Public are available at MMC. If you need a document notarized, the patient's nurse can make the arrangements.

Dining Options

Impressions Cafe

The cafeteria is located on the Ground Floor of the Richards Wing. It is open daily, 6:30 AM - 2:00 AM.

The Pavilion Grill Coffee Shop

The coffee shop is located on the Ground Floor near the South Entrance. It is open Monday - Friday, 6:30 AM - 4:00 PM. Hot foods, sandwiches, snacks, desserts, and beverages are available. The Pavilion Grill is operated by the Women's Board of Maine General Hospital.

Vending Machine

Vending machines are located on the Ground Floor, near the Impressions Café. The vending machines are operated by the Women's Board of Maine General Hospital.

Coffee Kiosk

The coffee kiosk is located on the Ground Floor in the Main Entrance Lobby. Open every day from 6:00 AM to 4:00 PM. Coffee, tea and fresh baked goods are available. 

Room Service 

We offer room service for meals to patients between 7:00 AM and 7:00 PM. For a light snack, visit the nourishment center on your unit. We keep healthy snacks there just for our patients.

Please note: For overnight visitors, low-cost guest meals can be delivered to your patient room. Ask the a nurse to contact Nutrition Services.

Visitor Information

Visiting Loved Ones

We recognize the importance of family and friends to the wellbeing and recovery of our patients. It's best to talk with the staff on the patient's care unit to coordinate when it is best for family and friends to visit your loved ones. How you can help us care for your loved one:

  • Plan visits so that there are usually no more than two visitors with the patient at any time.
  • Note and respect special signs posted on the doors of patient rooms.
  • Check at the nursing station before entering a patient's room.
  • Be considerate of other patients.
  • Consult with the patient's nurse for visits by children under the age of 12.
  • Avoid wearing fragrances or perfume.
  • Patient bathrooms, beds, telephones, and drinking glasses are for patients only.

Public Restrooms

Public restrooms are located on the Ground Floor, near the Impressions Café, and near the South Entrance lobby. We ask that visitors do not use patient bathrooms.

Telephone Calls

It is our policy to give telephone callers a patient's telephone number and to connect them through to the room unless the patient has specified otherwise. We want to be helpful to friends and relatives, but we are primarily concerned with protecting the privacy and confidentiality of our patients. Therefore, we will not give telephone callers details about condition, divulge whether or not a patient is out of surgery yet, or give out room numbers. We suggest that patients designate a family member or friend as the person to call if they are unable or choose not to take calls themselves.

Telephones are located on the Ground Floor along the main corridor. We ask that visitors not use patient telephones.

Internet Access

Free wireless internet connection (Wifi) is available for all patients and visitors. Please use mhguest network, there is no password required. If you need assistance, please call the Help Desk at (207) 662-6400.

Non-Smoking Campus

For the health and safety of our patients, visitors, employees, and the community, all MMC owned and leased properties are tobacco-free, including parking areas. This policy applies to anyone on any MMC campus, including patients, employees, contractors, and visitors.

For tobacco treatment information, contact the Maine Tobacco Helpline toll-free (800) 207-1230.

Maps & Parking

MMC Bramhall (Main) Campus

Maine Medical Center's main campus is located on the Western Promenade in Portland, ME. Here you’ll find our 637-bed facility, along with outpatient clinics and the state’s only ACS-verified Level 1 Trauma Center and Pediatric Emergency Department.

Maine Medical Center 

22 Bramhall Street
Portland, ME  04102
Phone: (207) 662-0111
Toll Free: (877) 339-3107
Directions

Free Patient & Visitor Parking

Garage: 880 Congress Street, Portland

Maine Medical Center’s free parking garage has approximately 480 parking spaces for patient and visitor use. The garage is best accessed via Congress Street and is connected to the medical center on two floors. Garage elevator signage will guide patients and visits to enter through:

  • Parking Level 7 for Emergencies and Surgery Only
  • Parking Level 8 for all other services

As patients and visitors enter the medical center from the garage through the P8 (ground floor) connector, Customer Service Representatives and other staff are available to direct you to your destination.

South Lot: 107 Chadwick Street, Portland

Our South Parking area is free for Patients and Visitors and located on the corner of Vaughn and Chadwick Streets. This parking area is convenient for Patients & Visitors going to Radiology, the Pharmacy, Labs, and Maine Medical Partner Outpatient Clinics. Streets around the hospital are generally posted by the City of Portland as one-hour parking zones. This is strictly enforced by the City.

Please call our Security and Parking Department at (207) 662-2124 with any parking related questions.

Campus Map

Bramhall Campus Map