Family Medicine

Western Maine Family Medicine
A Department of Stephens Memorial Hospital

William L. Medd, MD Health Center
8 Pikes Hill
Norway, ME 04268
207-743-9292
207-743-8031

Welcome to Western Maine Family Medicine where your health is our priority

We strive to provide high quality, comprehensive health care for our patients. Western Maine Family Medicine is a Level Three Patient Centered Medical Home - which means our focus is on YOU! We offer a complete range of care for pediatrics to geriatrics.  Staffed with Family Medicine doctors, nurse practitioners and a team of clinical and administrative support staff, Western Maine Family Medicine is here for you and your family.

From preventive health services to chronic disease management, sports physicals to asthma care, our highly trained and qualified medical staff provide compassionate, dynamic care.

Stay Connected to Your Health

We want to help you stay connected to your health.  MyChart is a secure online website where you can access your health information and connect with your physician or provider.
Learn more

About Us

Our Hours

Monday - 7:30 am - 6:30 pm
Tuesday - 7:30 am - 6:30 pm
Wednesday - 7:30 am - 6:30 pm
Thursday - 7:30 am - 6:30 pm
Friday - 7:30 am - 5:30 pm

After Hours Access
Our doctors can be reached for urgent calls by calling Stephens Memorial Hospital at 207-743-5933. The attendant will page the on-call doctor for you.

Our Services

  • Preventive Care: We promote preventative health screenings to help us monitor your health and wellness to prevent serious disease.
  • Specialized Services: We offer a range of services for the evaluation, diagnosis and treatment for patients with chronic illnesses, including but not limited to, asthma, depression, diabetes and obesity.
  • Integrative Medicine: Healing-oriented medicine that takes account of the whole person (body, mind, and spirit), including all aspects of lifestyle. It emphasizes the therapeutic relationship and makes use of all appropriate therapies, both conventional and alternative.
  • Emotional Care: We offer counseling services right here in our office with a Licensed Clinical Social Worker.
  • In-Office Minor Surgical Procedures: Our providers have the skill and medical capabilities to do some minor surgical procedures in the comfort of our office.
  • Care and Case Management Services: Partnering with our Community Outreach Team of Registered Nurses and Case Managers, we provide care management services to patients in need.

Patient Centered Medical Home

Western Maine Family Medicine is a Level Three Patient-Centered Medical Home - which means our focus is on YOU.

How a Patient-Centered Medical Home works for you:

We offer easy access to healthcare:

  • Doctors can be reached around the clock
  • You can get in touch with us by phone or through MyChart
  • Same day appointments are available
  • Extended office hours

We understand you:

  • We learn about your health
  • We listen to you about what is important
  • We talk with you about your healthcare choices
  • We help you understand your health conditions
  • We offer you tools to help you take care of yourself

We organize your healthcare:

  • We coordinate your care with specialists
  • We talk to others involved in your care
  • We share test results with you

How You and Your Healthcare Team Can Work Together

We will:

  • Give you time to ask questions and answer them in a way you understand. Make sure you know and understand all your choices for care.
  • Help you choose what care is best for you.
  • Ask for your feedback on the care you are getting from us.
  • Talk with you about any testing or treatment you need.
  • Help you to determine the right care at the right cost.

You can:

  • Bring a list of medications with you.
  • Ask us questions.
  • Let us know if you are getting care from another doctor.
  • Stop us if you don't understand something.
  • Feel comfortable discussing all your healthcare concerns to get the best care possible.
  • Improve communication by signing up for MyChart.

Choosing Wisely

As the nation increasingly focuses on ways to provide safer, higher-quality care to patients, the overuse of health care resources is an issue of considerable concern.  Choosing Wisely provides specific evidence-based recommendations physicians and patients should discuss to help make wise decisions about the most appropriate care based on their individual situation.

Learn more: Choosing Wisely

Advanced Directives (Living Wills) Assistance

Does your doctor or family know what kind of medical care you want if you are too sick to tell them? Because a medical crisis can strike at any time or at any age it’s important for your family and healthcare providers to know how you want to be cared for in the event of a medical crisis.

Robin Green, Licensed Clinical Social Worker of Stephens Memorial Hospital, is available for a drop in session to answer questions and provide the Advance Directives (Living Will) forms. Advanced care planning assistance is offered monthly in the James E. Eshleman, DO Conference Room.

Ask your provider for information on upcoming sessions.


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