Crisis and Emergency Services

Maine Behavioral Healthcare is pleased to offer Crisis Response Services where they are needed most for individuals in need of immediate behavioral health attention. Through partnerships with local hospitals and access to a full continuum of service offerings we are able to serve as a critical first contact during a mental health crisis.


Crisis Response at Local Hospitals

Our compassionate Crisis Response Workers are available at hospitals throughout the MaineHealth system to provide crisis assessments upon admission. Crisis Response Workers are specially trained in crisis intervention and make every effort to help resolve any crisis situation in a timely manner.

Find our staff at:

Adult Crisis Stabilization Unit

The Adult Crisis Stabilization Unit (CSU) in Saco is a short-term, multi-bed unit in a home-like setting located in a residential neighborhood. We respect the confidentiality and safety of all clients admitted to our unit.

The CSU provides a 24-hour structured, treatment-based program in a supportive and safe environment for the purpose of helping resolve a crisis situation, as well as a transitional short-term support after an inpatient hospital stay. Our trained staff works with clients on solution-focused goals to improve functions of daily living and coping strategies, utilizing evidence-based as well as trauma, recovery, and co-occurring models of treatment. Staff is on duty 24 hours a day to support and ensure the safety of clients.

The CSU encourages independence while at the unit. This may include meal preparation, attending scheduled appointments, and other structured daily activities. The CSU staff will work closely with you, your support network, and providers to ensure a safe transition from CSU care.

Outreach Coordinator Southern Maine

We are available to conduct crisis assessments and coordinate care at our Biddeford and Springvale locations.

You can contact the outreach coordinator by calling 207-294-7614

Admission to Spring Harbor Hospital

Set on 50 private acres, Spring Harbor Hospital, a division of Maine Behavioral Healthcare, is southern Maine's only private psychiatric treatment and recovery center. Our inpatient programs for youth and adults provide hope for those who suffer from a variety of mental illnesses and co-occurring disorders (mental illness and substance use). We are fortunate to have a unique collaboration with Maine Medical Center, which allows us to offer the most complete array of psychiatric treatment, physician-training, and medical-research programs north of Boston.

You or your family member will need a referral from a psychiatrist, therapist of crisis team before coming to Spring Harbor Hospital.

If you have any questions, please call 1-888-857-6644, ext 1.

We've been there.

Our peer support network connects you with people who have experienced the challenge of maintaining mental health and/or are in recovery from substance use. They understand what you're going though, and can help you on the road to recovery.
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