Crisis and Emergency Services

Call: 888-568-1112

The Maine Crisis Hotline is staffed around the clock, every day of the year. Call them any time for emergency mental health care.

Get the care you need, where you need it

At home or in the community

Responsive mental health crisis services can come to you. We can see you at a location of your choice, such as your home, school, workplace, physician’s office, or wherever you feel comfortable and safe.

We can help you figure out the appropriate intervention for you needs.

Call 1-888-568-1112

Adult Crisis Stabilization Units

The Adult Crisis Stabilization Unit (CSU) is a short-term, multi-bed unit in a home-like setting located in a residential neighborhood. We respect the confidentiality and safety of all clients admitted to our units. We have units in Saco and in Rockland.

The CSU provides a 24-hour structured, treatment-based program in a supportive and safe environment for the purpose of helping resolve a crisis situation, as well as a transitional short-term support after an inpatient hospital stay. Our trained staff works with clients on solution-focused goals to improve functions of daily living and coping strategies, utilizing evidence-based as well as trauma, recovery, and co-occurring models of treatment. Staff is on duty 24 hours a day to support and ensure the safety of clients.

The CSU encourages independence while at the unit. This may include meal preparation, attending scheduled appointments, and other structured daily activities. The CSU staff will work closely with you, your support network, and providers to ensure a safe transition from CSU care.

Admission to Spring Harbor Hospital

You or your family member will need a referral from a psychiatrist, therapist of crisis team before coming to Spring Harbor Hospital.

If you have any questions, please call 1-888-857-6644, ext 1.

Are you in crisis?

If this is a mental health emergency, please call the Maine Crisis Hotline: 1-888-568-1112

I'm worried about a loved one

If your loved one is in crisis, urge them to call the Crisis Hotline or call the Crisis Hotline yourself if you feel that the person is a danger to themselves or others.

Call 1-888-568-1112

I need to talk to someone

When in doubt, call our 24-hour Crisis Hotline. We can help determine how to best treat you in your current location and situation.

Call 1-888-568-1112

Emergency care at MaineHealth hospitals

Individuals and families of children and adolescents in psychiatric crisis can turn to any MaineHealth hospital for expert intervention services, resolution, and discharge to the home or to an appropriate provider of psychiatric care.

MaineHealth Hospitals:

Maine Medical Center

Southern Maine Health Care

Spring Harbor Hospital

Memorial Hospital

Pen Bay Medical Center

Waldo County General Hospital

Lincoln Health


What to expect when you call the crisis hotline

The 1-888-568-1112 Statewide Crisis Hotline connects you to a trained and caring professional who will ask you the reason for your call and how you are feeling. If safety is not an immediate concern, the crisis worker may ask you whether you have been in a similar situation before, if there is someone with you, and what may have helped in the past and could help in the moment. If you are feeling unsafe or your situation requires immediate assistance, the crisis worker will determine with you the best time and place for you to be seen by a crisis worker.

We will make every effort to help you resolve your crisis situation in a timely manner and may ask permission to talk with family members, community supports and your providers to determine the appropriate level of intervention and care, especially when your needs require a hospital or crisis unit placement. Your participation and questions are central to the crisis assessment process.

Sometimes I don’t know what would be most helpful.

The availability of options can be influenced by your preference, medical necessity, specific insurances, and availability of services. Sorting this out can be difficult. Crisis workers are here to help with this process.

Is there a charge for our services?

Crisis services are available to everyone - regardless of your ability to pay.

We've been there.

Our peer support network connects you with people who have experienced the challenge of maintaining mental health and/or are in recovery from substance use. They understand what you're going though, and can help you on the road to recovery.
Learn More

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