In case of emergency, please dial 9-1-1. Please direct all medical treatment and diagnostic questions to your health care provider.
Southern Maine Health Care
1 Medical Center Drive
Biddeford, ME 04005
Phone: 207-283-7000
Email: smhc_info@mainehealth.org
Patient Feedback
Patient safety and satisfaction are important to us. This means we want you and your family to feel comfortable with and confident about your care. We value your feedback, and we want you to tell us if you have any concerns or complaints, please call our patient and guest relations team at 207-283-7498.
Billing and Financial Services
We’re here to help with your billing and financial assistance questions. Please contact us through MyChart, the MaineHealth patient portal, or call 1-866-804-2499 (toll-free) Monday through Friday: 8 am – 4:30 pm.
Medical Records
The fastest and easiest way to submit a medical records request is through MyChart, the MaineHealth patient portal. Learn more.
Media
For media inquiries and support, please visit our media page.
SMHC Medical Centers
Biddeford
1 Medical Center Drive
207-283-7000
Sanford
25 June Street
207-324-4310
Emergency Care
Biddeford
1 Medical Center Drive
207-294-5000
Sanford
25 June Street
207-490-7450
Walk-In Care
Kennebunk
2 Livewell Drive - North Tower (Behind Shoppers Village)
207-467-6900
Saco
655 Main Street (Route 1)
207-294-5600
Sanford
25A June Street
207-490-7900
Waterboro
10 Goodall Drive
207-490-7760
Grateful Patient Program
The Grateful Patient Program provides families and patients the opportunity to give a gift of gratitude in honor of your caregivers to support the patient care programs and equipment needs at SMHC. You can also share a message of gratitude, about a person or department that made a difference.
Recognize a Care Team Member
Did you receive extraordinary care from a care team member? Join Southern Maine Health Care in honoring the excellent work our care team members do for patients and families in the communities we serve.