Contact Us at SMHC

We want to hear from you!

SMHC employees strive to give our patients excellent care, every time. Please let us know about your experience. We appreciate the feedback and will respond to questions or concerns within one (1) business day. You can reach us in the following ways.

Email:
info@smhc.org

Phone:
Main number: 207-283-7000

Mail:
Southern Maine Health Care
1 Medical Center Drive
PO Box 626
Biddeford, ME 04005

Billing and Financial Services

Bill Pay Options:

  • Online
  • Go to the Customer Service window at SMHC or any MaineHealth Hospital
  • Call MaineHealth Patient Financial Services at 207-887-5100 or toll free at 866-804-2499
  • Use the return envelope with your bill.

Customer Service Window:
Mon-Fri 8:00am-4:00pm
207-887-5100 or toll free at 866-804-2499

  • Make payment arrangements
  • Get help with billing questions
  • Request medical records

Financial Assistance Team:
Mon-Fri 7:30am-4:00pm
Biddeford: 207-283-7151
Sanford: 207-490-7619

  • Apply for MaineCare, Free Care or Disability

Want to nominate a nurse for extraordinary care?

The DAISY Award honors the compassion and care that bedside nurses provide their patients every day. For more information, or to nominate, please click here.

Medical Centers

Biddeford
1 Medical Center Drive
207-283-7000

Sanford
25 June Street
207-324-4310

Emergency Departments

Biddeford
1 Medical Center Drive
207-294-5000

Sanford
25 June Street
207-490-7450

Walk-In Care

Kennebunk
2 Livewell Drive - North Tower (Behind Shoppers Village)
207-467-6900

Saco
655 Main Street (Route 1)
207-294-5600

Sanford
25A June Street
207-490-7900

Waterboro
10 Goodall Drive
207-490-7760

Find A Doctor Help Line

866-436-6168

Email

SMHC Information: info@smhc.org
SMHC Webmaster: is.web@smhc.org