Southern Maine Health Care
Southern Maine Health Care

Contact Us at SMHC

In case of emergency, please dial 9-1-1. Please direct all medical treatment and diagnostic questions to your health care provider.

Southern Maine Health Care
1 Medical Center Drive
Biddeford, ME 04005

Phone: 207-283-7000

Emailsmhc_info@mainehealth.org

Patient Feedback

Patient safety and satisfaction are important to us. This means we want you and your family to feel comfortable with and confident about your care. We value your feedback, and we want you to tell us if you have any concerns or complaints, please call our patient and guest relations team at 207-283-7498.

Billing and Financial Services

We’re here to help with your billing and financial assistance questions. Please contact us through MyChart, the MaineHealth patient portal, or call 1-866-804-2499 (toll-free) Monday through Friday: 8 am – 4:30 pm.

Medical Records

The fastest and easiest way to submit a medical records request is through MyChart, the MaineHealth patient portal. Learn more.

Media

For media inquiries and support, please visit our media page.

SMHC Medical Centers

Biddeford
1 Medical Center Drive
207-283-7000

Sanford
25 June Street
207-324-4310

Emergency Care

Biddeford
1 Medical Center Drive
207-294-5000

Sanford
25 June Street
207-490-7450

Walk-In Care

Kennebunk
2 Livewell Drive - North Tower (Behind Shoppers Village)
207-467-6900

Saco
655 Main Street (Route 1)
207-294-5600

Sanford
25A June Street
207-490-7900

Waterboro
10 Goodall Drive
207-490-7760 

Grateful Patient Program

The Grateful Patient Program provides families and patients the opportunity to give a gift of gratitude in honor of your caregivers to support the patient care programs and equipment needs at SMHC. You can also share a message of gratitude, about a person or department that made a difference.

Recognize a Care Team Member

Did you receive extraordinary care from a care team member? Join Southern Maine Health Care in honoring the excellent work our care team members do for patients and families in the communities we serve.