Contact Us at SMHC

If this is a medical emergency, please call 9-1-1. Please direct all treatment and diagnostic questions to your health care provider.

For general information and feedback, email us at info@smhc.org or call (207) 283-7000.

Southern Maine Health Care
1 Medical Center Drive
PO Box 626
Biddeford, ME 04005

Billing and Financial Services

Bill Pay Options:

  • Online
  • Go to the Customer Service window at SMHC or any MaineHealth Hospital
  • Call MaineHealth Patient Financial Services at (207) 887-5100 or toll free at (866) 804-2499
  • Use the return envelope with your bill.

Customer Service Window:
Mon-Fri 7:30am-4:00pm
(207) 887-5100 or toll free at (866) 804-2499

  • Make payment arrangements
  • Get help with billing questions
  • Request medical records

Financial Assistance Team:
Mon-Fri 7:30am-4:00pm
Biddeford: (207) 283-7849
Sanford: (207) 490-7615
Kennebunk: (207) 467-8656
Saco: (207) 294-8556

  • Apply for MaineCare, Free Care or Disability

Want to nominate a nurse for extraordinary care?

The DAISY Award honors the compassion and care that bedside nurses provide their patients every day. For more information, or to nominate, please click here.

Medical Centers

Biddeford
1 Medical Center Drive
(207) 283-7000

Sanford
25 June Street
(207) 324-4310

Emergency Departments

Biddeford
1 Medical Center Drive
(207) 294-5000

Sanford
25 June Street
(207) 490-7450

Walk-In Care

Kennebunk
2 Livewell Drive - North Tower (Behind Shoppers Village)
(207) 467-6900

Saco
655 Main Street (Route 1)
(207) 294-5600

Sanford
25A June Street
(207) 490-7900

Waterboro
10 Goodall Drive
(207) 490-7760

Find A Doctor Help Line

(866) 436-6168

Email

SMHC Information: info@smhc.org
SMHC Webmaster: is.web@smhc.org