Patient Resources

SHH playgroundOur 100-bed facility is set on 50 private acres in Greater Portland and offers patients a pleasant environment for psychiatric treatment. We are clinically integrated with mental health providers, hospitals and primary care sites to ensure easy and timely access to treatment, and safe and effective transitions between services.

The adolescent and adult units provide ample accommodations, including designated rooms for family meetings and individual consultations, and an indoor gym. Outdoors, a reflecting pool and gazebo are the focal points for the adult courtyard, and an outdoor play area for our younger patients that provides a child-friendly atmosphere for pediatric care.

In addition to our clinical care, other hospital departments include a pharmacy, dietary services (cafeteria), facilities management and environmental services.

What to bring

We recommend that families pack the following items to help make a patient’s stay with us more comfortable:

  • Slip-on style shoes
  • Pajamas
  • Several changes of clothes
  • Toiletry items
  • Book, Walkman, stuffed animal
  • Gym sneakers
  • Glasses, contact lenses, hearing aid, dentures

The following items will be supplied by the hospital:

  • Bedding
  • Toiletries and towels if needed
  • Hairdryers

These items are not allowed:

  • Glass items
  • Jewelry
  • Boom box
  • Razors

Items that are sharp in nature (craft supplies, pens, pencils, tweezers, wire-bound notebooks, etc.) will be stored in a secure area and may be signed out for temporary use at the discretion of staff. 

We also do not encourage patients to bring credit cards or cash in excess of $20.

If you have a question regarding whether or not you should bring a certain item for a patient, call us at 207-761-2200. Thank you for assisting us in keeping your loved one comfortable and safe.

Patient Welcome Packets

Post-Discharge Employment Services

Employment Specialists 

The Lunder Family Alliance at Spring Harbor Hospital provides employment specialists to patients who are preparing to re-enter their communities. The specialists provide individual job development and supported employment to assist individuals in finding employment and educational opportunities, evaluating work readiness, and working with prospective employers to access job opportunities.

Community Work Incentives Specialists 

Community work incentives specialists are also available through the Lunder Family Alliance. They understand how one's work earnings might affect disability or health benefits and counsel patients accordingly. 

For more information, visit the Lunder Family Alliance page or call 207-661-6131.

Patient Rights and Advocacy Complaints

Spring Harbor Hospital upholds the rights of all patients, above all the right to be treated with respect and dignity.  The rights of individuals in Maine who are receiving mental health treatment are protected by both state and federal law, as well as by other licensing and regulatory provisions.  The Rights of Recipients of Mental Health Services contains the regulations, which protect your rights.  There are copies of this booklet available in each patient care area, please staff for a copy if you would like one.

Our staff is committed to providing you with the highest quality care possible.  If you have questions or concerns about your rights or your care, PLEASE discuss them with the charge nurse, attending physician, or other member of your treatment team as soon as they arise.  If these approaches do not lead to a satisfactory result, you may seek further help by calling the Patient Rights Liaison at 207-761-2200.

You have a right to contact an advocate at any time, either your personal advocate or representative or one of the agencies listed below:

Disability Rights Maine (DRM)
Available during business hours (8-5) Monday through Friday – other times leave a voicemail message.  Phone and TTY: 207-626-2774 or 1-800-452-1948

National Alliance on Mental Illness (NAMI Maine)
This organization provides support to patients and their families; they can be reached at 1-800-464-5767. 

Additional information is available on your rights and the following resources:
 
Unit Schedule (please refer to the unit handbook for more details)

Contact Spring Harbor

If you have questions about the hospital, please call us at 207-761-2200. We will be happy to help you.
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