Medical Records

Franklin Memorial Hospital is enthusiastically embracing the benefits of electronic health records (EHRs) and other forms of health information technology (IT). EHRs improve patient safety and care by preventing the ordering of unnecessary tests and imaging procedures, and reducing medication errors. Electronic reminders and prompts also alert health care providers to preventive care, such as when a patient should have a colonoscopy, get a flu shot, or get certain lab tests.

Franklin Memorial Hospital has made IT in patient care a priority in recent years, implementing: HealthInfoNet, a statewide system for doctors and other health care providers to share information and improve health care; bedside medication verification; PACS, which is a system for storing and sharing digital medical images through computer workstations; and regional e-prescribing, which improves access to medications, increases patient safety, decreases medication errors, and increases the number of patients who fill their prescriptions and take their medications according to their doctor’s instructions.

How to obtain a copy of your FMH medical records

All patient information is confidential and available only to individuals directly involved in that patient’s care.

To Request Records in Person

  1. Print and complete the Authorization to Receive Protected Health Information Form.
  2. Return the form to the Health Information Management Department (HIM) (medical records), Release of Information office, located on the Ground Floor of the Medical Arts Center behind the hospital, Monday through Friday, 8:00 a.m. to 4:30 p.m.
  3. You must present a valid photo ID when picking up records.

* If anyone other than the patient picks up the records, that person must have a copy of the Power of Attorney, other legal documentation provided by the courts, or be the person named on the authorization form in the “recipient” space.

*Please call 3 business days before you need the records so that we will have them ready for you. Otherwise, the records will be mailed or ready for pick-up within 5 to 10 business days.

To Request Records by Fax/Mail

  1. Print and complete the Authorization to Receive Protected Health Information Form.
  2. Fax the completed authorization form to the Health Information Management Department (HIM) at (207) 779-2629, or mail the completed authorization form to:

    Franklin Memorial Hospital
    Attn: Health Information Management Department (HIM) (medical records)
    111 Franklin Health Commons
    Farmington, ME 04938

* Be sure to include the address where the records are to be mailed or the secured fax number.

* After verification to confirm that the signature you have provided on the form matches the signature on file at the hospital, your records will be mailed to you within 5 to 10 business days.

For additional information pertaining to the release of medical records, please call (207) 779-2330.

Records Not Available from the Hospital

Records Not Available from the Hospital

  • Birth Certificates (Can be obtained from the town office in which you were born.)
  • Death Certificates (Can be obtained from your local town office.)
  • Blood Types (Blood types are not automatically kept on file at the hospital, only in those cases when the knowledge of your blood type was necessary for the visit.)
  • Immunization Records (These are usually obtainable from your primary care provider.)

Patient portal

Patient Portal

Access to a patient portal is given to all Franklin Health primary care patients with computer access. A patient portal is a secure online website that gives patients convenient 24-hour access to personal health information from anywhere with an Internet connection. Using a secure user name and password, patients can view their test results, office visit summaries, medication list, and request prescription refills and appointments. Patient portals enhance patient-provider communication, empower patients, support care between visits and, most importantly, improve patient outcomes.

Don’t have access? Please contact your physician practice for information.

Need a Copy of your Medical Records?

Go to the Health Information Management office, located on the ground floor of the Medical Arts Center, located on the hospital campus, Monday through Friday, 8 a.m. to 4:30 p.m. or call (207) 779-2330.
Franklin Health Medical Arts Center