A patient or their legal representative may inspect and/or obtain a copy of their health information, or have copies of their records sent to another facility elsewhere. You may request a copy of your records on paper, on USB flash drive, or on a compact disc (CD).
A completed and signed Authorization to Release Protected Health Information form
along with valid identification is required for copies of records to be released. To request the form be faxed or mailed to you, please call 207-743-1562, ext.6912. To pick up a copy of the form, please visit us at the Health Information Management Department at Stephens Memorial Hospital, 181 Main Street, Norway, ME 04268.
Please send completed, signed and dated forms to the Health Information Management Department by mail to Stephens Memorial Hospital, 181 Main Street, Norway, ME 04268. You may also fax your form to 207-661-8070.
Processing times may vary depending on the complexity of your request; however in most cases requests are completed within two to three business days from the date of receipt.
Yes. Please be aware that there may be a “reasonable cost-based fee” for copying protected health information in accordance with the State of Maine Statutes. The exact fee amount will not be determined until the request has been fulfilled, at which time an invoice will be sent. In some cases, fees may be required prior to releasing the records requested. Payment is acceptable by check or credit/debit card.
Stephens Memorial Hospital does not maintain birth certificates. Birth certificates can be obtained from the Town Clerk’s office at the Norway Town Office or the State of Maine Vital Records Department in Augusta.
Norway Town Office: 207-743-6651
Augusta Vital Records: 207-287-3181 I 1-888-664-9491
Stephens Memorial Hospital offers online access to your medical records through MyChart. It’s private, free and easy-to-use. MyChart gives you the ability to access your health information at your convenience, through a secure website. MyChart allows you to be actively involved in your health care, the ability to communicate with your providers, and help you stay informed.
Login to your MyChart account (secure and free to use) to:
- Get information about your doctor’s office visits
- Request an appointment
- Manage your medications
- Send secure messages to your doctor
- View test results
- Keep track of your health history
To sign up for MyChart, please contact your doctor’s office.
Having trouble with MyChart? Please call the help desk at 855-255-2300.